Job Detail

Looking for an opportunity to make a real impact? We’re currently recruiting for an Associate Marketing Manager, Digital Guest Experience to join our amazing team of talented employees. While we are largely working from home as we continue to navigate this pandemic, our office is in Mississauga, Ontario, so we’re ideally looking for a candidate in the Greater Toronto Area.

Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Serving more than 40 million guests annually, Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with more than 380 restaurants in Canada and more than $1 billion in sales. Boston Pizza has for decades enjoyed a significant takeout and delivery side to our business, which has served as a strong advantage vs. most competitors in helping us adjust to and successfully weather the significant impacts the pandemic has had on the broader restaurant industry. We hope you’ll consider joining us!

What you do:

As a key member of the Marketing team, the Associate Marketing Manager, Digital Guest Experience is responsible for supporting digital marketing campaigns and all other brand content across Boston Pizza digital experiences, which includes: Brand Promotions; Corporate Website; Apps; Loyalty; Email; and Online Ordering.

In this role, you will be expected to:

• Support in building and executing digital Marketing campaigns, content campaign and content deliverables incl. website promotion tiles and landing pages; email deployments; app promotion tiles; and search engine optimization.
• Contribute to the content calendar used in planning and summarizing all monthly Boston Pizza guest facing communications (web, app, email, social), ensuring alignment across channels while considering key marketing dates and promotion cadence.
• Support online menu management: briefing, ordering site, brandsite, third party providers.
• Leverage data and insights (e.g., performance results, Google analytics, email metrics, SEO Ranking, guest feedback, etc.) to help identify opportunities to improve campaign deliverables and/or digital experiences.
• Stay up to date on digital, e-commerce and loyalty best practices/trends/competitor activations to inform future activations/deliverables.

Who you are:

• You have a degree in marketing, digital marketing, or related field, or equivalent work experience;
• You have 1-2 years of experience digital marketing, or other relevant experience;
• You are familiar with tools and systems that enable Digital Guest Experiences (e.g., Adobe Experience Manager, Adobe Analytics, Adobe Target, Google Analytics, Email Deployment tools, SEO Monitoring tools, Creative design, etc.);
• You have very strong organizational and time management skills;
• You are an excellent communicator (written, verbal and presentation);
• You have effective problem solving and decision making skills;
• Ability to work both independently and as a collaborative team;
• You may have the added experience or understanding of restaurant operations.

Why you want to work with us:

• We’re a strong Canadian brand with a hospitality focus, embracing a work-hard, play hard philosophy;
• We’re an organization with a strong emphasis on team culture;
• Our entrepreneurial roots support a culture of collaboration;
• We’re always looking to promote internal talent;
• We have a tight-knit team to support you every step of the way;
• Through the “Future Prospects” Boston Pizza Foundation, we’re focused on giving back to the communities we live, work, and play in.

What’s next:

• If you know someone who might be interested, share this posting with them;
• If you’re interested, send us your resume;
• If we’re interested, we’ll reach out to you to schedule a phone screen;
• If you continue to be a prime candidate, we’ll schedule a virtual interview;
• If you’re our leading candidate, we’ll check your references and provided they’re as good as we expect, we’ll extend you an offer.

At Boston Pizza International, we are committed to a culture that welcomes, encourages and celebrates the diversity of our team members. We recognize that our decisions are better and our ultimate success greater when we work together as equal members of one family.