Job Detail

Would you like an opportunity to contribute new ideas, where new perspectives are welcomed? How would you like to become a part of an innovative, family oriented and fast-growing organization? Then please read on!

Who we are:

Superior Glove is a family-owned company with over 100 years in designing and manufacturing innovative hand protection for every major hazard. We innovate to fit the protection workers need into comfortable PPE they’ll want to wear. Headquartered in Acton, Canada, Superior Glove has grown from humble beginnings to a global contender.

Who we are looking for:

Do you put people first? Are you passionate about creating a great product experience for customers? Are you innovative? A self-starter? Adaptable? Like to have fun? You could be part of the Superior Glove Works team! If you have superior communication skills, are a highly analytical, innovative and motivated individual with the ability to provide appropriate business solutions, please read on! If you consider yourself to be a positive individual that can think outside the box to find solutions to customer’s problems this may be the role for you!

We are currently recruiting for a Business Development Team Leader to work in its Global Headquarters located in Acton, ON, Canada

Job/Position Summary:

Reporting to the Inside Sales Manager, the Team Leader – Business Development Representative is responsible for maintaining individual KPIs as well as supporting a team of individuals to achieve theirs. This individual is highly organized, agile, and detail oriented.

You will be in the business of People. The core of this role is designed to motivate, problem solve, and teach a team of individuals to finesse their sales skills, call navigation & overall work efficiencies. Along with maintaining a positive & empowering work environment, you will also have KPIs that will showcase your success as a functional Team Leader. With strong support from your Leader, you will be guided in learning core foundations on what it takes to be in leadership and lead a strong team.

Responsibilities:

• The team leader works alongside their group and engage to help accomplish the team's goals and well as provide instructions, providing direction, and guiding the team to meet the set targets. 
• Feedback from 1-1s, overall motivation level of team, celebrate successes, review monthly objective status, progress reports on projects, etc.
• Conduct weekly stand-ups and arrange team training, as necessary.
• Monitor team member calls and provide coaching feedback on calls, feedback on quality, and review sample requests prior to approval.
• Monitor team and individuals’ weekly performance and makes adjustments and suggestions as necessary.  
• Monitoring leads in cadence, converting opportunity compliance, teams self-generated activities.
• Update Sales Force Agents and leads limit to adapt to number of individuals working
• Work with manager and team to adjust and improve internal scripts as necessary
• Update team on marketing activities (e-blast schedule), verify stock on proposed product sends, lead discussion in new glove releases.
• Participate in interview process and assist with day-to-day onboarding of new employees including job shadowing.
• Organize and work with Sales Training Specialist to arrange Product knowledge & software training, navigating call best practices for new hires.
• Provide progress reports to Manager on new hire activities
• Collaborate with manager on team contest ideas and motivating activities and execute activities

Qualifications & Requirements:

• Minimum 1 year of Business Development job experience
• High School Diploma required; post-secondary diploma in Business preferred

• Previous experience in leading teams is preferred

• Computer literacy must be at an intermediate level or higher (MS Office suite, MS Excel).
• Strong knowledge of CRM (Salesforce) and related sales activities.
• Working knowledge of sales enablement tools (dialer/cadence program) is considered an asset

• Sales experience in full sales cycle; understanding of the sales pipeline and a customer journey.

• Highly organized with strong attention to details.
• Excellent written and verbal communication skills.
• Motivated individual who has a positive and proactive attitude with a focus on continuous improvement and great customer service.
• Strong sense of urgency with the ability to handle multiple priorities simultaneously.
• Follow and adhere to company’s policies and procedures

Why work for us?

Superior Glove is an equal opportunity employer, and we encourage and welcome applications from candidates from all backgrounds. We are committed to fostering an inclusive work culture to ensure every voice is heard and valued.

When you work at Superior Glove, you are part of the family!

Some of the benefits/perks include:

• Listed as one of Canada’s Best Managed Companies, past 10 consecutive years.
• 2020 and 2021 awarded SME, part of the top 100 employers in Canada!
• 2021 Excellence Award as one of Canada’s Safest Manufacturing Employers
• Equivalent of three weeks’ vacation per calendar year to start for all permanent, full-time team members PLUS two paid days off on Christmas Eve and New Year’s Eve!
• Health, Dental, Vision, Extended Benefits, Group RRSP Plan, Health Savings account, etc.
• Join our online company Recognition Program, gain access to fantastic rewards, including team member referral program
• Access to our on-site fitness lessons, equipment, “Grab and Go” bikes and more
• As part of the “family” you can join in on our community involvement, staff lunch adventures, annual barbeques and company events!

…And much more!

We are a family owned and operated company meeting international standards by “Improving Occupational Hand Protection through Innovation”. Please send your resume and cover letter with “Business Development Team Leader” in the subject line.

Superior Glove strives to create a respectful, accessible, and inclusive work environment. Upon individual request, the company will endeavor to remove any barrier to the hiring process to accommodate candidates with disabilities.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flextime
• Life insurance
• On-site gym
• On-site parking
• Profit sharing
• Tuition reimbursement
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Acton, ON L7J 1S1: reliably commute or plan to relocate before starting work (required)

Experience:

• Business development: 1 year (required)
• Salesforce: 1 year (preferred)
• Leadership: 1 year (preferred)