Job Detail

Customer Services Representative (Inventory) - job post - RCSPL Canada Inc

Date Posted: Jul 30, 2022
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Job Detail

  • Location:
    Carberry, Manitoba, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    Entry Level
  • Degree:
    Bachelors
  • Apply Before:
    Aug 31, 2022

Job Description

National Defence - Canadian Forces Housing Agency (CFHA)
Cold Lake (Alberta), Edmonton (Alberta), Suffield (Alberta), Wainwright (Alberta), Comox (British Columbia), Victoria (British Columbia), Shilo (Manitoba), Winnipeg (Manitoba), Gagetown (New Brunswick), Happy Valley-Goose Bay (Newfoundland and Labrador), Yellowknife (Northwest Territories), Dartmouth (Nova Scotia), Greenwood (Nova Scotia), Borden (Ontario), Kingston (Ontario), North Bay (Ontario), Ottawa (Ontario), Petawawa (Ontario), Trenton (Ontario), Bagotville (Québec), Saint-Hubert (Québec), Valcartier (Québec), Moose Jaw (Saskatchewan)
CR-05
$55,543 to $60,130

For further information on CFHA, please visit: CFHA Jobs

Closing date: 31 March 2023 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Your application in this inventory will be active for 90 days. A notice that your application is about to expire will be posted to the My Jobs menu of your account 20 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

Only applications submitted online via the jobs.gc.ca site will be accepted. To submit an application online, please select the button "Apply Online" below.

Screening questions have been built into the application process. Answers provided to the screening questions will be used to assess both education and experience. You must answer the screening questions in addition to providing a resume. For experience qualifications, your answers must include concrete examples that demonstrate how the experience was obtained. The onus is on the candidate to provide sufficient information in their answers. Additional information will not be solicited from the candidate. The resume will be used to validate the information provided through the screening questions.

Random selection and/or the application of asset criteria may be used at any step of the process.

Please note that all written communication submitted may be used to evaluate the ability to communicate effectively in writing.

You must provide proof of your education credentials.

A written examination may be administered. An interview may be administered. Reference checks may be sought.

Duties

Administration and coordination of activities related to the allocation, maintenance and day to day management of DND residential properties under the portfolio of a Housing Services Centre, including the delivery of front line customer service.

Work environment

Working at the Canadian Forces Housing Agency (CFHA) will give you the chance to learn, excel and engage in meaningful work by providing housing services to Canadian Armed Forces members and their families. We are a team of 330 federal public servants who work hard to ensure that Canadian Armed Forces families have a good quality of life while living in Department of National Defence housing. We have close to 220 employees at our Housing Services Centres across Canada and 110 employees at our Head Office in Ottawa.

For information on the Canadian Forces Housing Agency, please visit: https://www.canada.ca/en/department-national-defence/services/benefits-military/military-housing/jobs-military-housing.html

Intent of the process

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
  • A secondary school diploma.

Degree equivalency

EXPERIENCE:

Benefits

  • Experience in providing customer services to clients, including obtaining and providing information, explanation or clarification.
  • Experience in dealing with difficult situations.
  • Experience in working in a high-volume client service environment with a diversified clientele.
  • Experience using spreadsheets, word processing and email software in a work or school setting.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET - EDUCATION:
  • Preference may be given to candidates that have completed post-secondary programs in accounting, bookkeeping, office, clerical, or other relevant disciplines.

Degree equivalency

OPERATIONAL REQUIREMENT:
  • There is a requirement to limit vacation between the months of May and September.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
LANGUAGE PROFICIENCY:
  • Bilingual Imperative BBB/BBB
  • English Essential
  • French Essential

Information on language requirements

ABILITY:
  • Ability to work under pressure in a front line service with constant interruptions.
  • Ability to communicate effectively in writing.
  • Ability to communicate effectively orally.
PERSONAL SUITABILITY:
  • Client service orientation
  • Effective Interpersonal Skills
  • Initiative
  • Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE:
  • Experience relevant to the position being staffed.
ASSET - KNOWLEDGE:
  • Knowledge relevant to the position being staffed.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

ORGANIZATIONAL NEED:
In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of CAF members.

The Department of National Defence (DND) is committed to ensure we achieve representativeness, diversity and inclusion in all areas of our business. Therefore, we are taking deliberate and clear action towards building diversity and inclusion through our human resources practices. We encourage members of the following designated groups to apply and also to self-identify: women, members of visible minority groups, Aboriginal people and persons with disability. Preference may be given to candidates who are members of the above mentioned designated groups.

Other information

The Public Service of Canada is com

Skills Required

Job is expired

Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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