Dental Call Center Representative

Dental Call Center Representative - RCSPL Canada Inc

Date Posted: Jul 29, 2022

Job Detail

Location:

Aurora, Ontario, Canada
Company:

RCSPL Canada Inc
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

Entry Level
Positions:

12
Experience:

Entry Level
Degree:

Bachelors
Apply Before:

Aug 31, 2022

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Job Description

Job details

Salary

From $16 an hour

Job Type

Full-time

Benefits

Full Job Description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving customer inquiries keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets

Skills

Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Outgoing personality
Organizational skills.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Ability to commute/relocate:

Coopersville, MI 49404: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Call center: 1 year (Preferred)

Work Location: One location

Skills Required

COMMUNICATION

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Company Overview

RCSPL Canada Inc

Mississauga, Ontario, Canada

9 Current Jobs Openings

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

Job Detail