Job Detail

Front Desk Agent - RCSPL Canada Inc

Date Posted: Jul 29, 2022
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Job Detail

  • Location:
    Athens, Ontario, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Entry Level
  • Positions:
    8
  • Experience:
    Entry Level
  • Degree:
    Bachelors
  • Apply Before:
    Aug 31, 2022

Job Description

Job details

Job Type
Full-time

Benefits

Full Job Description

Job Description:


OVERVIEW/BASIC FUNCTION:

Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.

QUALIFICATIONS:

Experience: Previous experience as a Front Desk Agent.

Education: High school diploma.

General Skills: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision;

Essential Job Functions

  • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Report to work as scheduled, in proper uniform, and in accordance with the company’s personal appearance standards.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Maintain complete knowledge at all times of:
  • all hotel features/services, hours of operation.
  • all room types, numbers, layout, decor, appointments, and location.
  • all room rates, special packages, and promotions.
  • daily house count and expected arrivals/departures.
  • room availability status for any given day.
  • scheduled daily group activities.

Candidates will find a great work environment, benefits, meals, uniforms and competitive salary




Job Requirements:


EEO-1 Code: 530

Skills Required

Job is expired

Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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