Front Desk Agent

Front Desk Agent - RCSPL Canada Inc

Date Posted: Jul 29, 2022

Job Detail

Location:

Athabasca, Alberta, Canada
Company:

RCSPL Canada Inc
Type:

Full Time/Permanent
Shift:

Rotating
Career Level:

Entry Level
Positions:

5
Experience:

Entry Level
Degree:

Bachelors
Apply Before:

Aug 31, 2022

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Job Description

Job details

Salary

$15 - $17 an hour

Job Type

Full-time

Benefits

Full Job Description

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Skills * Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Experience with hotel reservations software, like Choice Advantage.
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Schedule:

10 hour shift
8 hour shift
Day shift
Night shift
On call
Weekend availability

COVID-19 considerations:
Mask is encouraged but not mandatory.

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)
Customer Services: 1 year (Required)
Cashiering: 1 year (Preferred)

Work Location: One location

Skills Required

COMMUNICATION

Job is expired

Company Overview

RCSPL Canada Inc

Mississauga, Ontario, Canada

9 Current Jobs Openings

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

Job Detail

Front Desk Agent - RCSPL Canada Inc

Job Detail

Job Description

Job details

Benefits

Full Job Description

Skills Required

Company Overview

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