Position Summary:
This role serves as a “first and last” impression to our customers within advanced primary care clinics. The Front Desk Specialist-APC exemplifies our passionate commitment to creating a memorable experience for every patient and has a passion for customer service. These APC Clinics will deliver exceptional quality outcomes, specifically for patients with complex care needs and who are in value-based payer contracts. Work situations are a variety of functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer “obsessed” and team player attitude. Clinic environment include walk-in and appointment-based care with fluctuating and dynamic patient flow volumes throughout the shift. This position requires a highly collaborative approach to services in a clinic environment.
Minimum Requirements:
Experience in customer service strongly preferred
Education/Licenses/Certifications:
Refer to CPR and ALS policy grid for requirements
We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More
