Job Detail

Insurance Customer Service Agent - RCSPL Canada Inc

Date Posted: Jul 29, 2022
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Job Detail

  • Location:
    Boissevain, Manitoba, Canada
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Second Shift (Afternoon)
  • Career Level:
    Entry Level
  • Positions:
    1
  • Experience:
    Entry Level
  • Degree:
    Bachelors
  • Apply Before:
    Aug 31, 2022

Job Description

Job details

Salary
From $21 an hour
Job type
Full-time

Benefits

Full Job Description

Primary Locations: Montreal, Quebec

Attendance: On-site

Employee Status: Regular

Schedule: Full-time


A career as an Insurance Customer Service Agent is about using your customer service skills to meet the growing needs of our clients. It is also about offering advisory services to numerous clients in order to build loyalty and find a personalized solution for each of them regarding their insurance needs.

Your role

  • Answer customer calls and listen to their questions.
  • Listen to the needs and resolve situations
  • Accompany our clients in their various requests
  • Offer insurance coverage to protect their assets, projects and dreams.
  • Refer the client to one of your colleagues for specialized needs

The Call Center is open Monday to Friday from 8:30 am to 8:00 pm. Our call center receives clients from across Canada

You will start with a virtual in-office training. It will allow you to experience the environment of a call center and to get to know your teammates. The training program is based on learning in action on the lines and accompanied by trainers, coaches and your manager to familiarize you with your job, our products, and our technologies in order to reach your full potential.

 


Competencies required

  • High school diploma or equivalent
  • Experience in customer service
  • Ability to communicate and write in French

 

Preferred competencies

  • Interest in consulting services
  • Have the desire to develop yourself in a stimulating and constantly evolving work environment
  • Ability to adapt to regular changes and have a team spirit
  • Bilingualism desirable

 

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to a competitive salary starting at $21/hr, we offer attractive benefits for you and your family:

  • Possibility of telecommuting
  • Health and wellness program including numerous benefits
  • Flexible group insurance
  • Education reimbursement
  • Defined benefit pension plan
  • Stock purchase plan
  • Employee and Family Assistance Program
  • Preferred Banking Services
  • Community Involvement Program
  • Telemedicine and virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.

 

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?

 

IMPORTANT Recruitment process

We thank you for your interest in this position. Only if your application is accepted will you be contacted by a member of our team.

#CCSM

Skills Required

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Company Overview

Mississauga, Ontario, Canada

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

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