Office Coordinator

Office Coordinator - RCSPL Canada Inc

Date Posted: Jul 29, 2022

Job Detail

Location:

Ayr, Ontario, Canada
Company:

RCSPL Canada Inc
Type:

Full Time/Permanent
Shift:

Rotating
Career Level:

Entry Level
Positions:

5
Experience:

Entry Level
Degree:

Bachelors
Apply Before:

Aug 31, 2022

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Job Description

Job details

Job Type

Full-time

Benefits

Full Job Description

Summary

Support sales teams with processing insurance applications and policies, handling lender calls for

policy request and basic customer calls in a high volume fast paced call center.

Primary Responsibilities

Answer inbound call from lenders ordering quotes and policies
Provide support to the sales team by answering inbound customer calls as needed, responding to basic policy inquiries and forwarding to appropriate sales staff as needed
Gather and accurately process customer and loan information related to policy issuance, endorsements and cancellations within departmental timeframe standards
Maintain familiarity with all aspects of our quality standards
Provide suggestions for improvements to processes and systems
Conduct outbound phone calls to prospective customers to transfer to agent
Cultivate strong working relationships with agents, lenders and settlement service providers
Organize and prioritize workload to meet team and company objectives

Preferred Competencies/Skills

Follow established guidelines to focus on details and complete tasks attentively and thoroughly
Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
Complete tasks attentively and thoroughly with attention to detail
Utilize established procedures to guide decision-making
Organization and time management
Team oriented
Flexible with changing priorities
Ability to listen to and consider the views and opinions of others
Encourage open communication, cooperation and knowledge sharing
Oral and written communication skills
Problem solving
Working independently

Experience

Call Center
Experience in sales or customer service
Data entry

Click

here

for some insight into our culture!

Skills Required

COMMUNICATION

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Company Overview

RCSPL Canada Inc

Mississauga, Ontario, Canada

9 Current Jobs Openings

We, at Riddhi Corporate, focus on delivering excellent results for our clients and help make their business grow. We customized and adapt our outsourcing solutions to address the specific needs of your business and help you reach your business goals... Read More

Job Detail