Job Detail

Medrehab Group has been in business since 1996 and currently operates 8 clinics within GTA. Medrehab Group provides a full rehabilitation model of care for its patients and adheres to best business practices for our therapists to maintain. Our teams are built by individuals who care about others and the quality of work they perform. We foster a respectful workplace that encourages positive attitude, equal opportunity and personal growth.

Duties and Responsibilies

Customer Service

· Excellent customer interaction and engagement

· Joy of working directly with customers and getting them to rebook

· Confident with promoting and selling wellness services and products

· Insightful. Good at anticipating patient and staff needs

· Friendly, empathetic and courteous

· Positive energy and respectful attitude

· Task oriented, with a mature, responsible work ethic

Administrative Duties:

• Scheduling
• Answering and routing phone calls
• Greeting visitors
• Detail oriented. Able to process and track Motor Vehicle Accident claims.
• Calling Insurance companies for coverage details

Financial Duties:

• Processing payments
• Billing – using Juvonno app an asset
• Reconciling accounts

Skills and Experience

· Must have minimum Secondary School Diploma

· Excellent written and oral communication skills

· Strong customer interaction and engagement

· Self-motivated individual with ability to work independently and within a team

· Must be able to Multi-task in busy environment and be task oriented

- Great potential for growth within company

- No benefits offered with this position

Job Type: Full-time

Salary: $17.00-$19.00 per hour

COVID-19 considerations:
COVID-19 considerations:
Full plexi-glass barrier between the front desk and clients. Fresh masks provided daily. Pre-screen and entrance screen of all patients. Deep cleaning daily. Private treatment rooms. No groups. Conscientious staff and clients.

Application question(s):

• Do you live in Vaughan, Ontario?

Education:

• Secondary School (preferred)

Experience:

• physiotherapy office: 1 year (preferred)
• Customer service/sales: 3 years (required)
• receptionist: 3 years (required)

Work remotely:

• No