Job Detail

Calforex is a Canadian leader in Foreign Exchange services operating 10 retail locations in Canada. At Calforex we take pride in offering our clients competitive personalized foreign exchange services and providing unmatched customer service. Calforex is seeking motivated, talented team members who are dedicated to providing a welcoming and professional environment for our clients and fellow employees.

The position of teller is of a front-line ambassador to both our local clientele and tourists from across the globe. Success at Calforex relies on the following:

· Providing a welcoming and cheerful environment for clients during their transactions in branch and while interacting with clients by phone and email.

· Engaging with clients to accurately determine their needs and offer appropriate products and services.

· An aptitude for problem solving and responding flexibly to new challenges.

· Communicating effectively and professionally with clients regarding Calforex policy and Federal or Provincial regulations for Money Service Businesses.

· Commitment to on-going training for Anti-Money Laundering and Anti-Terrorist Financing legislation and regulatory requirements.

Required Qualifications:

· High school diploma or equivalent.

· Confident in use of computers, email programs, and basic internet usage skills.

· Advanced verbal and written communication skills in the following languages: English/French

· Minimum 2 years of professional customer service experience.

· Minimum 2 years of professional cash handling experience.

· Reliable transportation or ability to commute during Branch hours.

· Ability to pass a Police Clearance Report.

Calforex is committed to providing an inclusive and equitable workplace for all team members and clients. We seek applicants who are committed to upholding these values.

We are currently seeking Foreign Exchange Tellers for our location in the Eaton Centre. This will be a Part time position with shifts scheduled according to the Eaton Centre hours. Please make sure before applying that you are able to accommodate the mall hours as listed on their web site. Applicants MUST be available on both Saturday and Sunday all day and some Holidays.

The position of teller is of a front line, ambassador to both our local clientele and tourists from across the globe. We are looking for candidates to fulfill the following responsibilities:

· Offer excellent customer service and professionalism

· Probe customers to accurately determine their needs and offer appropriate products and services from Retail, Corporate and Private Client departments

· Proven cash and time management experience

Successful candidates will possess the following skill sets and qualifications:

· Friendly and enjoys working with the public

· Professional and courteous phone etiquette

· High school diploma and proficient with computers

· Ability and desire to learn and grow

A professional, business dress code is in place and must be adhered to at all times. Applicants must when requested, to be able to provide a clean police background check.

Part-time hours: Starting at 22.50 hours per week, sometimes more hours available

Job Types: Part-time, Permanent

Salary: From $16.00 per hour

Expected start date: August 2022

Job Types: Part-time, Permanent

COVID-19 considerations:
All employees and customers are required to wear a mask, physical distance in place, common surfaces are sanitized regularly. We don’t offer curbside pickup

Job Types: Part-time, Permanent
Part-time hours: 22.50 per week

Salary: From $16.00 per hour

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
COVID-19 considerations:
All employees and customers are required to wear a mask, physical distance in place, common surfaces are sanitized regularly. We don’t offer curbside pickup.

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)
• Cash handling: 1 year (preferred)